Cairns & Far North Queensland

You deserve a
straight answer
about your mould.

Independent mould and water damage consulting from an IICRC-certified expert with over seven years in the field. No assumptions. No vague reports. Just evidence-based answers and a clear path forward.

Book a Consultation About Shawn
7+
Years field experience in mould & water damage restoration
100s
Inspections and reports completed across FNQ
IICRC
Certified in Water Damage & Mould Remediation (S500 / S520)
FNQ
Deep local knowledge of tropical building and climate conditions
IICRC S500 IICRC S520 Water Damage Mould Remediation
The problem

Too many reports say a lot
and prove nothing.

After hundreds of inspections and reviewing countless reports from other operators, one pattern is impossible to ignore: the people with the money keep accepting vague conclusions with no evidence behind them.

"Pre-existing." "Maintenance-related." "Environmental." Stated as fact. No moisture readings. No moisture pathway. No causal reasoning. No scope of work. Nothing to actually stand on.

And the people left holding those reports — homeowners, strata committees, property managers — have no way of knowing if they're being told the truth or not. That's what this business exists to fix.

No evidence of cause

A conclusion without a documented moisture source and pathway is an opinion, not an assessment. AFCA has repeatedly ruled against insurers who assert cause without proving it.

No moisture measurements

If a report doesn't include calibrated readings, there's no objective basis for anything it claims. Without measurements, there is no assessment — just observation.

No scope of works

A report that identifies a problem but gives you nothing to act on has failed its most basic job. You deserve to know exactly what needs to happen next.

Unqualified conclusions

Contractors asserting "pre-existing mould" with no baseline comparison, no testing, and no documented evidence of prior condition are making claims they cannot support.

Shawn Mulley with his family
Shawn, with his partner and son — Cairns, FNQ
About Shawn

Seven years of seeing what others miss.

I'm Shawn Mulley — IICRC-certified in Water Damage (S500) and Mould Remediation (S520), with over seven years working in the restoration industry across Far North Queensland.

I've done hundreds of inspections. I've read even more reports. And I've watched, too many times, as vague, unsubstantiated conclusions were accepted by insurers, strata committees, and property managers who had no way to know better.

I started SM Mould & Water Damage Consulting because I believe people dealing with a mould or water damage problem deserve one thing above all else: a straight answer, backed by evidence, from someone who knows what they're looking at.

I'm not here to tell you what you want to hear. I'm here to tell you what's actually going on and exactly what to do about it — and to build something my family can be proud of in the process.

What I offer

Independent expertise, when it matters most.

01

Phone Consultation

A one-hour call to talk through your situation — whether you've received a report you don't trust, you're dealing with a claim dispute, or you simply need to understand what you're looking at and what to do next.

You get straight answers, not maybes. Payment is required before the call is confirmed.

$150 – $200 / hour · Pay before booking
02

Report Review & Second Opinion

Send me the report — or multiple reports — and I'll give you an independent, evidence-based assessment of whether the conclusions are actually supported, what's missing, and what it means for you.

Particularly useful when reports from different contractors contradict each other and you need to know who's right.

Quoted per job · Do and charge
03

Claim & Dispute Support

If your insurance claim has been denied or disputed on the basis of a report you believe is wrong, I can review the evidence, assess whether the insurer's position is actually substantiated, and help you understand your options.

An evidenced second opinion changes the weight of the conversation.

Quoted per job · Do and charge
Mould Exposed

Practical mould education, straight from the field.

The Mould Exposed channel is where I share what seven years in the field actually looks like — how mould grows, how moisture moves through buildings, and how to tell if the advice you're getting is sound.

No fluff. No scare tactics. Just the information you need to understand what's happening in your property and what a qualified assessment actually looks like.

Watch on YouTube →
First video coming soon
Book a consultation

Ready for a
straight answer?

Fill in the form below and I'll be in touch to confirm your booking. Payment is required before your consultation is locked in.

Initial Consultation — 1 Hour

Phone or video call. We'll go through your situation, your report, or your dispute in detail. Anything over the hour is billed at the same rate. Payment confirmed before the call.

Mon – Fri after 5pm Weekends from 9am Cairns / FNQ time (AEST)
Before your call is confirmed: I'll reply within 24–48 hours with payment details. Consultations are confirmed once payment is received. I'll call you after 5pm Monday–Friday, or from 9am on weekends — whichever works for you.

Enquiry received — thank you.

Your enquiry has landed safely. I'll be in touch within 24–48 hours with the next steps and payment details to confirm your consultation. Talk soon.

Got a report you want reviewed?

Email me directly with your report attached and a brief description of the situation. I'll come back to you with a scope and quote before any work begins.

Email a Report